Owner FAQs

No. A property owner is not required to participate in the Housing Authority Section 8 program. We currently do not offer rental properties through Section 8.

Yes. All property managers and leasing agents in Texas are required to be licensed by the Texas Real Estate Commission.

We prefer and recommend that all clients allow direct deposit of rent funds into their bank account. You will receive monthly statements to review any charges to your property management account and verify the amount of rent funds deposited into your bank account.

If you prefer not to have your rent funds deposited directly into your bank account (see above) we are happy to mail you a check each month. Checks are typically mailed no later than the 7th of each month along with monthly statements.

We keep pdf copies of all leases and legal documents related to your property on file and they are available to you through our property owner portal.

Yes. As licensed real estate agents we assist clients in selling and acquiring investment properties

Most of our tenants pay on-line through our website payment portal. However, we allow tenants to mail checks and even deposit funds directly into our bank account.

All tenants are afforded a five day grace period. If rent is not received by the 5th of the month, tenants are subject to a late fee. Payment reminders are texted and emailed to the tenant every other day until payment is posted. In the unfortunate event that a tenant cannot pay rent due to financial hardship we will give notice of lease termination and start the eviction process if necessary.

Because of the high cost to owners related to tenant turnover (lost rental income, make-ready costs, utilities, etc.) we recommend a minimum of 12 months for new leases. However, we will negotiate with tenants who want longer leases.

We require a minimum of one months rent as a security deposit

We maintain all security deposits in a escrow account. When the tenant moves out, we deduct the cost of any tenant related damages or cleaning to the property and refund the balance within 30 days. Tenants receive a detailed itemization of all expenses, if any, dedcuted from their security deposit.

We primarily manage single family residential houses with some multi-family properties.

Each month you will receive a detailed statement of all transactions to your property account, i.e rent collected, deductions for any repairs or maintenance, etc. with copies of receipts. Each January, you will receive a year end report of itemized expenses and a form 1099.

We work hard to communicate to owners any time there is an event at their property that results in an expenditure. For minor repairs (typically considered under $250) we retain the right to proceed without owner approval. For more expensive, non-emergency, repairs we will contact the property owner to discuss options and obtain approval.

Yes! We never give possession of your property to a tenant without the approval of the owner. We will present any applications to you for review and give you our recommendation, but the owner has final decision to approve a tenant’s application and move forward with a lease.